Who We Are
DayJob provides AI-powered tools to help contractors manage customer calls, schedule jobs, and handle invoicing. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
Account Information
- Business name and contact details
- Email address and phone number
- Billing and payment information
- Service areas and business type
Customer Data You Share
- Customer names and contact information
- Job details and scheduling information
- Call recordings and transcripts (when enabled)
- Invoice and payment data
Usage Information
- How you use our platform and features
- Performance data to improve our AI
- Technical information like IP addresses and device types
How We Use Your Information
Core Services
- Handle customer calls and schedule appointments
- Send appointment reminders and follow-ups
- Generate and process invoices
- Provide customer support
AI Training and Improvement
We use aggregated, anonymized data to improve our AI's ability to:
- Better understand contractor industry language
- Improve call handling and scheduling accuracy
- Enhance our automation features
Information Sharing
We Don't Sell Your Data
We never sell, rent, or trade your personal information or customer data to third parties for marketing purposes.
When We Share Information
- Service Providers: Trusted partners who help us deliver our services (payment processors, cloud hosting, etc.)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: If our company is acquired or merged
Customer Communications
We communicate with your customers only as directed by you through our platform. We don't use their information for our own marketing.
Data Security
Protection Measures
- End-to-end encryption for sensitive data
- Secure cloud infrastructure with regular backups
- Regular security audits and monitoring
- Limited access controls for our team
Call Recording Security
When call recording is enabled, recordings are encrypted and stored securely. You control who has access and can delete recordings at any time.
Your Rights and Controls
Access and Control
- View and export all your data through your account dashboard
- Delete specific customer records or call recordings
- Update your account and billing information
- Cancel your account and request data deletion
Data Retention
- Active account data: Retained while your account is active
- Call recordings: Automatically deleted after 2 years unless you specify otherwise
- Deleted accounts: Data permanently removed within 30 days
Cookies and Tracking
We use minimal cookies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze website performance (anonymized)
We don't use tracking cookies for advertising purposes.
Third-Party Integrations
Our platform integrates with tools you choose, such as:
- Calendar applications
- Payment processors
- Accounting software
These integrations are governed by their own privacy policies. We share only the minimum data necessary for these integrations to work.
Updates to This Policy
We'll notify you of significant changes to this privacy policy via email and through your account dashboard. Continued use of our services after changes means you accept the updated policy.